As a leader, one of your many responsibilities is balancing your team's capacity with the work that you're selling to clients. Over the past few years, the workforce's relationship with their own capacity has changed pretty drastically. On this educational episode, Jason is going to school you on the concept of "capacity" and how you can best manage your team to optimize their output while keeping them happy. You'll also learn how to handle an employee that is underperforming—an incredible valuable skill that will set your apart.